Appointments

The Practice offers extended hours during weekdays, for routine booked appointments, on various early mornings and late evenings.

We also open one Saturday morining a month, for routine booked appointments.

For further details please call the main surgery number or call in to speak with a member of the reception team.

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Appointment Text Messaging Reminder

If you would like to receive a text message to remind you of booked appointments, please provide us with a mobile telephone number.You will then be sent a brief text reminder and the facility to cancel the appointment.

Please ask reception staff for further details/ supply us with your mobile telephone number.

Extended Hours

To assist those patients who are not able to attend the surgery for appointments during normal opening hours, due to working or carers commitments. We are please to inform patients taht from 1st September 2008 we will be offering varied extended hours -

• One Saturday per month
• Early morning appointments
• Late evening appointments

Extended hours are for ROUTINE pre booked appointments ONLY.

Please ask at reception for further information or call 0117 9493988

For emergency out of hour care please continue to contact NHS direct or telephone          0845 121209 

Test Results

These can be given out over the phone but only to the person who had the test. Please contact the practice for test results between the hours of 12.00pm - 4.00pm, keeping phone lines free for those people trying to make an appointment.

You will be asked for the following information.

• Your Name/ Address and DOB
• The date when your test was taken.
• The name of your test.

You will ONLY be given the comment your GP has made. If you require further information you will need to book an appointment to discuss your results.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.